Refund policy

 

For exchanges & returns, please contact Magani Customer Service WhatsApp Number: +62-811-1182-0973 and provide the following information:

Name:
Order #:
Item(s) you would like to be exchanged/returned (Design & Size):
Item(s) you would like to exchange to (Design & Size):

Exchange & Return Policy:

  • Returns and exchanges are accepted if returned within 14 days from the day order was shipped
  • Shipping fee for refunds/exchanges under buyer's cost
  • Please make sure all products are unworn, unaltered, unwashed and with tags attached and in the state you received them with no sign of wear and/or odour. We reserve the right to refuse worn or damaged shirts
  • Refunds will only be processed once we have received your item
  • Purchased items are exchangeable for different sizes
  • All exchanges are subject to stock availability
  • Product exchanges only applied to products with manufactory defect

For returns, we will process your refund payment within 3 working days after receiving your returned item(s). For credit card refunds, it may take up to 10 business days for your bank to complete, depending on their processing times. This can vary greatly between credit card issuers.